Built by operators.
Built for brands.
We're transforming returns from a cost center into a revenue driver.
The problem was obvious.
nok was founded by reverse supply chain operators who lived the pain every day.
Traditional 3PLs treat returns as an afterthought. Products disappear into black holes. Recovery rates hover around 30%. Brands lose control, visibility, and millions in potential value.
We knew there was a better way. So we built it—a platform that gives brands complete control over their reverse supply chain.
Average Recovery Rate
Facilities Across North America
Returns Processed Annually
Our team
Maddy McIntyre
CEO
Fmr. Managing Partner, eGateway Capital
Nick Salgado
President
Fmr. Global Head, Finance @ Rappi
Sam Brzowski
Head of Commercial
Fmr. Head, Data @ PriceSpider
Marc Everds
Head of Product
Fmr. Product @ CaseStack
Xavi Facon
Head of Engineering
Fmr. Global Product @ NielsenIQ
Griffin Parrill
Operations Lead
Corbett Morgan
Product Advisor
Technical Co-Founder, Loop Returns